The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
All Sandals are made to order
(They are produced after they are requested)Manufacturing takes about 15 before shipment.
The preferred method of shipment is DHL.
Parcels need 3-8 business days at their destination.
Taxes and duties will be paid in full by customers.
We only ship with Hellenic registered post office to Russia.
Returns
If you are not satisfied with your product we'll be more than happy to solve your issue.
However to qualify an exchange, items should be unworn, in their original packaging.
The request for replacement of a product must be made within 14 days.
In this case, the customer pays the transportation cost for the return.
Refunds will be made as long as we process the returned item.
Manufacturing takes about 15 before shipment.
Shipment method:DHL
Parcels need 3-8 business days at their destination.
Taxes and duties will be paid in full by customers.
We only ship with Hellenic registered post office to Russia.
If you are not satisfied with your product we'll be more than happy to solve your issue.
However to qualify an exchange, items should be unworn, in their original packaging.
The request for replacement of a product must be made within 14 days.
In this case, the customer pays the transportation cost for the return.
Refunds will be made as long as we process the returned item.
Return to the address below only by post office(to avoid customs duties and delay)
And please provide us the tracking number